Frequently Asked Questions

What is the MerryMochi 24-Day Squishy Surprise Advent Calendar?

It’s a Christmas countdown calendar with 24 squishy surprises inside. Open one each day as Christmas gets closer and discover a new cute character along the way.

How many surprises are included?

Each calendar includes 24 squishy surprises, giving you one little surprise for every day of the Christmas countdown.

What styles can I choose from?

MerryMochi currently comes in three festive styles:

Classic Christmas · Christmas Party · Winter Wonderland

Choose your favorite style before adding it to your cart. Packaging and character assortments vary by style.

Will I receive the exact characters shown in the photos?

The product photos show the style and character assortment associated with each design. Because this is a surprise calendar, individual characters and small design details may vary.

Is it meant to be opened all at once?

You can — but where’s the fun in that?

MerryMochi is designed to be opened one surprise at a time, turning the days before Christmas into 24 little moments to look forward to.

Is it a good Christmas gift?

Absolutely. Instead of one moment of excitement on Christmas morning, a MerryMochi Advent Calendar creates a little surprise every day leading up to Christmas.

It’s especially fun for anyone who loves cute collectibles, squishies, and surprise gifts.

How long does shipping take?

Orders are processed and shipped according to the delivery estimates shown at checkout.

Once your order ships, you’ll receive tracking information by email.

Will I receive tracking information?

Yes. Once your order has been shipped, tracking information will be sent to the email address used at checkout.

Can I return my calendar?

Unopened calendars may be eligible for return within 14 days of delivery.

Opened or used calendars are generally not eligible for return unless the item arrives damaged, defective, or incorrect.

Please see our Returns & Refunds Policy for full details.

What if my order arrives damaged or incorrect?

Please contact us with your order number and photos of the issue. We’ll review the problem and help arrange an appropriate solution.

Can I cancel my order?

Orders may be canceled during the cancellation window shown after purchase. Once an order has entered fulfillment or shipped, we may no longer be able to cancel it.

How can I contact MerryMochi?

Questions about your order or your MerryMochi calendar?

Reach us at:

inkeaze.theodore@gmail.com

Please include your order number when contacting us about an existing purchase.